Privacy policy

At Purse Plus, we value the trust you place in us when sharing your personal information. This Privacy Policy details how we collect, use, process, and safeguard your personal details when you browse or make a purchase from our online store within the United States.

  • Information We Collect When you visit our site or purchase a handbag from Purse Plus, we collect specific information to fulfill your order and optimize your shopping experience:

    • Personal Identification Information: Full name, US billing address, shipping address, email address, and telephone number.

    • Order Details: Information about the specific leather handbags, colors, transaction amounts, and purchase history.

    • Payment Details: Information required to process your transaction safely via secure, PCI-compliant payment providers (credit/debit card numbers are encrypted and not stored directly on our systems).

  • How We Use Your Information We utilize your information for the following operational purposes:

    • To process, pack, and dispatch your handbag orders to your designated address.

    • To send automated order confirmations, tracking numbers, and delivery status updates.

    • To address customer service requests, return inquiries, or general support emails sent to purseplusupport@gmail.com.

    • To detect, investigate, and prevent fraudulent transactions and unauthorized site usage.

  • Sharing Your Information We respect your privacy and do not sell, rent, or trade your personal information. We only share details with trusted third-party service providers essential for running our store:

    • E-commerce platform providers (such as Shopify) to host our store.

    • Payment gateways to securely authorize transactions.

    • US domestic shipping carriers (such as USPS, UPS, or FedEx) to deliver your purchases.

  • Your Rights (US State Privacy Laws) Depending on your US state of residence (including Delaware, California, Virginia, Colorado, and others), you may hold specific privacy rights regarding your data:

    • Right to Access/Know: Request access to the specific categories and pieces of personal information we hold about you.

    • Right to Correction: Request updates or corrections to inaccurate personal records.

    • Right to Deletion: Request the deletion of your personal details, subject to necessary legal or tax retention obligations.

    • To exercise any of these rights, please email us at purseplusupport@gmail.com.

  • Data Security & Storage We implement strict administrative, technical, and physical security measures to protect your personal information against unauthorized disclosure, loss, or alteration. We retain personal data only as long as necessary to complete business services, fulfill legal obligations, and resolve disputes.

  • Contact Information

    • Store Name: Purse Plus

    • Support Email: purseplusupport@gmail.com

    • Business Address: Purse Plus 3611 Philadelphia Pike Claymont, DE 19703 United States

    • Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)

    • Response Time: Within 24 to 48 business hours