Shipping policy

Thank you for shopping at Purse Plus. This Shipping Policy outlines our shipping methods, processing times, rates, and delivery expectations for all leather handbag orders placed within the United States.

  • Shipping Destinations

    • Purse Plus ships exclusively to physical addresses and valid PO Boxes within the United States (including all 50 states).

    • International shipping is currently unavailable.

  • Shipping Rates & Delivery Estimates

    • Standard Shipping: Flat rate of $10.00 USD on all orders across the US.

    • Order Processing Time: 1 to 2 business days (Monday – Friday).

    • Transit / Delivery Time: 3 to 5 business days (Monday – Friday).

    • Total Estimated Delivery Time: 4 to 7 business days (Monday – Friday).

  • Order Cut-Off Time & Fulfillment

    • Order Cut-Off Time: 5:00 PM (EST).

    • Orders placed after 5:00 PM (EST) on Friday or over the weekend will begin processing on the following business day (Monday).

    • We process and dispatch orders Monday through Friday, excluding standard US federal holidays.

  • Shipping Carriers

    • To ensure safe and reliable delivery of your leather handbags, all packages are dispatched via trusted domestic US carriers, including USPS, UPS, or FedEx.

  • Order Tracking

    • Once your order is packaged and dispatched, you will receive an automated shipping confirmation email containing your tracking number and carrier details.

    • Please allow 24 to 48 hours for tracking information to update on the carrier's portal.

  • Address Corrections & Responsibility

    • Please review your delivery details carefully prior to submitting your order.

    • If you need to modify your shipping address, contact us immediately at purseplusupport@gmail.com. Once a package has been handed over to the courier, we are unable to change the shipping destination.

  • Damaged or Lost Shipments

    • Damaged Packages: If your handbag or outer packaging arrives damaged in transit, please take clear photos and notify us within 48 hours at purseplusupport@gmail.com.

    • Lost Packages: If tracking marks your package as "Delivered" but you have not received it, please check around your property or with neighbors before contacting us so we can assist with carrier claims.

  • Contact Information

    • Store Name: Purse Plus

    • Support Email: purseplusupport@gmail.com

    • Business Address: Purse Plus 3611 Philadelphia Pike Claymont, DE 19703 United States

    • Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)

    • Response Time: Within 24 to 48 business hours